FAQ

General info for all guests

Alcohol

Guests are welcome to bring their own alcohol and enjoy it in their rooms. However, for everyone’s comfort and safety, the following rules apply:

  • Pensionat Perrongen does not sell or serve alcohol
  • The nearest liquor store is a short train ride away in Tierp
  • Guests are not permitted to consume alcohol in any of the shared spaces this includes the bunk rooms!
  • Please be considerate of other guests and limit noise levels
  • Intoxication or disruptive behavior is not tolerated and may result in removal without a refund

Special dietary needs and allergies must be communicated ahead of time

  • Bookings can be made via the website, email, or phone
  • A confirmation will be sent via email once the booking is registered.
  • Full payment or a deposit may be required in advance, depending on the season and booking conditions.
  • Cancellations must be made at least 1 day in advance for a refund (see the cancellation policy)

A breakfast buffet is served daily from 8:00am to 10:30am in our café

  • Cancellation up to 24 hours before the booking: full refund
  • Cancellation up to 12 hours before the booking: 50% refund
  • In case of no-show without cancellation, the full amount will be charged.
  • Check-in takes place between 3:00pm and 6:00pm (other times can be arranged in advance).
  • Check-out must be completed by 11:00am on the day of departure
  • Late check-out may incur additional charges.

The shared kitchen is equipped with dishes and kitchen utensils, but guests are responsible for washing them immediately after use.

  • Contact details for staff in case of emergencies can be found in the room
  • The number for the emergency service is listed in the room’s information folder
  • Only registered guests are allowed to stay in the rooms
  • Disruptive behavior is not tolerated and may result in removal without a refund.

Lunch is served daily in Spektra’s café on the first floor between 11:00am and 3:00pm

  • Free parking spaces are available both in front of the building and around the station area.
  • Charging stations for electric cars are available for a fee.
  • Loading and unloading zones are available in front of each entrance.
  • Pets are currently not allowed
  • We’re currently renovating a room for guests with pets. Stay tuned!

Quiet hours are between 10:00pm and 07:00am.

  • Perrongen Guest House is not responsible for personal items left in rooms
  • Guests are liable for any damage they cause to the property
  • In case of emergency, guests agree to follow staff instructions

Communal shower rooms are provided for all guests. Soap and shampoo are available

Smoking (including e-cigarettes) is not allowed:

  1. Indoors
  2. Close to any entrance
  3. In the outdoor seating area
  • Wi-Fi is provided free to guests
  • Login details are provided in the room’s information folder

Dormitories

Alcohol

If you stay in the bunk rooms, you are welcome to bring your own alcohol, but consumption is not allowed as it is considered a shared space.

A safe deposit box can be provided upon request